Privacy Policy

1. Introduction

Welcome to Gems Of India ("we," "us," or "our"). We are committed to fostering public accountability while respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our platform and services ("Services").

2. Information We Collect

Information You Provide to Us:

• Account Information: When you create an account, we collect your name, email address, and password.
• Profile Information: You may choose to provide a public username and profile picture.
• Public Content: We collect the information you post publicly, including ratings, reviews, comments, and other information you contribute about public officials or government services.
• Communications: We collect information when you communicate with us for support or other inquiries.

Information We Collect Automatically:

• Usage Data: Information about your interactions with our Services, such as pages viewed and features used.
• Device and Location Data: Information about your device, browser, operating system, and general location based on your IP address.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services.
• Create and manage your user account.
• Display your reviews and ratings publicly, attributed to your username.
• Communicate with you, including responding to your inquiries.
• Personalize your experience on our platform.
• Enforce our Terms of Service and Community Guidelines.
• Ensure the security of our platform and comply with legal obligations.

4. Sharing Your Information

We do not sell your personal data. We may share your information in the following limited circumstances:

• With Service Providers: We work with third-party vendors who help us operate our platform (e.g., hosting, data analysis).
• For Legal Reasons: We may disclose your information if required by law or to protect the rights, property, or safety of Gems Of India, our users, or the public.
• With Your Consent: We may share information with your consent or at your direction.

5. Information That is Publicly Visible

Your username and any content you post (reviews, ratings, comments) are public and can be viewed by anyone visiting our platform. Please be mindful of the information you share in your public contributions. Your email address and password are always kept private.

6. Your Rights and Choices

You have rights regarding your personal data, including the ability to:

• Access, rectify, or update your account information at any time.
• Delete your account and personal data (subject to certain exceptions).

To exercise these rights, please visit your account settings or contact us at contact@gemsofindia.org.

7. Data Security and Retention

We implement reasonable security measures to protect your information. We retain your personal data for as long as your account is active or as needed to provide our Services. When you delete your account, we will delete your personal information, but your public contributions may be retained (e.g., in an anonymized form) to maintain the integrity of the platform.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@gemsofindia.org